Built by operators, for operators.
Everything CQC asks for, and the coffee too. Software for care homes and home care agencies that records the care, keeps the compliance evidence, chases the fees and tells you what needs attention today.
Three minutes with the founder.
A walkthrough of Novecta Care, in Ernest's own words.
One app for the whole home.
Novecta Care replaces the paper, the spreadsheets and the separate systems a care home or home care agency runs on. Staff record on a phone at the point of care. Managers see what is due, overdue or unresolved without chasing anyone.
Daily care
- Care records
- Resident profiles, care plans reviewed every 28 days and daily notes, each entry signed by the member of staff who made it.
- Body map and wounds
- Pressure ulcers, wounds and skin tears marked on a body map, graded, photographed and followed until they heal.
- Medication
- An electronic MAR chart, a controlled drugs register with witness signatures, stock forecasting and pharmacy reorders, and reminders on the phone.
- Progress and therapy
- A green, amber or red rating for each person with the reason, and notes from OTs, physios, speech and language therapists and dietitians.
- Meals
- Intake recorded as it happens. Repeated low intake raises a request to the kitchen on its own.
- Voice notes
- Staff speak the entry instead of typing it. The app reads it back before anything is saved.
Compliance and safety
- Incidents
- Falls, safeguarding concerns and medication errors, tracked from report to resolution, with the CQC notification drafted for you.
- DoLS and MCA
- Authorisations and capacity assessments, with a warning before anything expires.
- Fire safety
- Scheduled checks that fall due by themselves, and an evacuation plan for every resident.
- Infection control
- Cleaning schedules by area, ticked off as they are done, with spot checks by the quality lead.
- Equipment
- Hoists, slings, beds and mattresses, with routine checks, service dates and LOLER examinations.
- Training and policies
- Every staff member's training and supervision, what is about to lapse, and who has read each policy.
- Audits and reports
- Audit checklists on a schedule, six-month trends and a monthly manager report compiled for you.
Running the home
- Rota and clock-in
- The weekly rota with gaps shown in red, clock-in from the phone, and rostered against worked hours for payroll.
- Handover
- A shift summary written for you at seven in the morning and seven at night.
- Patterns worth reviewing
- Changes in a resident's eating, falls or as-required medicines highlighted for a nurse or manager to look at.
- Lone working
- Check-ins and an SOS button for staff working alone.
- Business continuity
- Step-by-step plans for power loss, flooding, staff shortage and outbreaks, ready to start.
- More than one home
- Directors see every home from one login.
Fees and payments
- Invoices and reminders
- Monthly invoices from each resident's funding, and reminders that move from polite to a letter before action, with statutory late payment interest for councils and the NHS.
- Council remittances
- Remittance advices read from the finance inbox and matched to the bank payment and to each resident, by the council's own client number.
- Money in
- Bank statements matched to invoices, and a clear view of who owes what and how late it is.
Families and visitors
- Family portal
- Relatives see how their family member is today, a weekly summary and messages from the home.
- Visitors
- Sign-in and sign-out, with a live count of who is in the building.
Home care agencies
- Visits and runs
- Regular visits set once and planned two weeks ahead, carers checking in at the door, and late visits flagged to the office.
- Evidence for the fee
- Commissioned against actual visit times for every client, ready for a package review.
And the coffee too
- Coffee
- Order a drink from the office coffee machine now, in ten minutes, at a set time or every morning.
Every entry signed. Every check on a schedule. Every incident followed through.
Light Therapy.
Our second app: a guided colour and light experience for calm and wellbeing, designed first with care home residents in mind and then for anyone at home.
- Guided by voiceA calm, spoken guide leads each session, so there is nothing to press.
- Your own lightingSessions extend from the screen to smart lighting in the room.
- Tested in care homes firstShaped with residents and staff before it reaches the wider public.
A wellbeing product, not a medical treatment.
Made by people who have run the homes.
Novecta was founded by Ernest Junior Quartey-Nunoo, who has operated CQC-registered care homes since 2006.
The software starts from what a registered manager is accountable for, not from a database. It is built alongside nurses and care managers, and tested in real homes before it is offered to anyone else's.
See it in your home.
Tell us a little about your service and we will arrange a demo at a time that suits you.
Or email admin@novecta.co.uk